Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of newyorksfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
pretty & awesome !!! not a scam too
X***H –
Very satisfied was not to short and it was very comfortable to get in and out to no problem at all and I would recommend it for such a cheap price + free shipping? That’s an actual good deal for shorts like these 10/10 love love love!!
A***r –
I’m 98lbs and 5’6/ these are so cute, and i got an extra small
7***n –
Super cute but a lil itchy. I love short shorts so i like them but if you want something more appropriate i wouldnt get it. The hollister logo looks rlly real
M***s –
It fits pretty okay! I bought an XL and it is definitely a booty short but it’s super cute! It’s rlly comfy too !
Customer –
fits very nice! not too tight but not too loose. got here before estimated time.
z***o –
These are so good omg so cute and so flattering :333 I felt so tea in them r
Customer –
honestly very good quality for the price i was expecting very bad polyester but it does feel like denim, looks super similar to hollister shorts with the logo definitely! i ordered a size s and it fit perfectly but i have skinny legs so size up if you dont
Customer –
Stretchy material, a bit short though I’m scared to wear them out😢😢
Customer –
Amazing shorts! I’d recommend to anyone to buy these. I have the real vintage hollister shorts but they’re too small now, these dupes are perfect!! They’re definitely more stretchy and have less denim, but that’s what I love about these ones! They’re truly low rise and small, and if you’re not comfortable with the length the folded parts of the shorts can be folded higher or lower. They’re so comfortable too. Stop guessing your size, go by the size chart. I took my exact waist and hip measurements and bought according to the size chart and they’re perfect. 37-27-37, 5’0 and 116 lbs, I got a medium and they fit like a glove. For the price these are phenomenal, you can’t get good clothes like these for this price in the US even second-hand. 10/10, purchase these!
Customer –
Super cute micro shorts. They even have the Hollister logo. I love the little distress lines under the pockets. I think they come up to the perfect low-waisted place on my hips. For reference, I’m 5’7″ and my hips are 37″. If you went any lower they’d be hipster shorts. My only complaint is the weird cut along the folded hems. I don’t mind the raw edges because that’s totally part of the look but they just don’t look like they were cut straight. But it’s probably not even noticeable to others. So overall, really great value.
y***i –
they fit good and they’re also stretchy
L***D –
Came a week early !! They are actually low rise I love them so much and they fit perfectly. Not too tight or lose plus a bit stretchy. My butt dont hang out like the other girl on here so that’s grate! For example I’m 5’3ft and about 98lbs. good quality for $10 low rise shorts :3
C***y –
Surprisingly REALLY GOOD it was not to tight not to short the material was really good I struggled with the zipper a bit but that wasn’t to much of a problem
H***e –
Very cunty and cute and they have a good amount of stretch to them so if you have bigger thighs they’ll fit good still and not give you that weird tight feeling!
b***e –
fits soooo greattt i love these shorts
r***a –
fits well, pretty comfortable and looks just like the picture to me.
U***r –
I’m 110lbs and got Large and it fit only a tiny bit loose which is what I wanted. SIZE UP. They’re stretchy so Idk