SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://newyorksfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Заказала 2 платья, одно в черном цвете, второе в белом. В белом цвете, к сожалению, пришло с браком, но черное - просто замечательное, правда нужно было брать на размер меньше. При том, что я девушка с формами - я бы ушила платье, но боюсь, что если бы взяла размер xs - длина была бы коротковата. Параметры 94/66/99, рост 174
chegou rapidinho segui a tabela de medidas e coube perfeitamente o material é ótimo, adorei o vestido e super indico
Sukienka przyszła w ok 6 dni do Polski, jakość jak na taką cenę jest świetna, jak ze sklepu. Rozmiar S idealnie pasuje i jest rozciągliwa
este vestido lo compre por equivocación y termino siendo mi mejor compra. es hermoso la tela es.algo delica .
o vestido é lindo igual o da imagem o tecido é muito bom e a qualidade e muito boa ele é lindo eu achei que fosse ficar pequeno mas coube perfeitamente amei tudo
súper bien idéntico a la imagen, no es encaje ultra delgado es encaje como elástico, una belleza
очень красивое и качественное платье! спасибо❤️
Llegó en menos de una semana, y el vestido es de muy buena calidad 😊
Gente o vestido é lindo, fica uma coisa bem chique gostica
Esse vestido é perfeito!!! Fiquei com medo da qualidade mas ele é lindo, no flash ele aparece os detalhes certinhos e pessoalmente também, impecável
zero defeitos, tem um material mude por baixo que deixa ainda mais incrível, é bem extrudado e tem excelente caimento. para referência eu tenho 1.75 de altura
Lindo de morrer . Bem feito . Tecido super elástico
el vestido es muy bonito tal cual la foto queda y la tela estira
The dress arrived on time. It conforms to the advertised specifications. I am satisfied with this transaction and recommend this seller. Thanks
Es muy bonito! Lo he buscado con otros vendedores y este es el único que viene idéntico a la imagen, lo recomiendo!! 🙌🏻
Красивое платье. Село идеально даже на большую груди. Качество соответствует цене.
Super produit
Хорошее платье и само качество тоже приятное. К сожалению оооочень долго ко мне шло, ну ничего. Я почему то думала что будет какая то утяжка на талии, как оказалось это просто у девчонок в отзывах потрясающая фигура. Но корсет спас положение. А так мне все очень понравилось
Hermoso! Ajusta súper bien y tiene buena calidad, ya lo quiero usar para una ocasión lindas
Размер S, параметры 88/65/93 см, вес 55, рост 165. Платье хорошее
So comfy , fit well and nice fabric
amazing beautiful dress. Great quality!! super flattering! will fit a skinny body type better for my opinion.. I will definitely order more from this store.
это просто одно из лучших платьев превзошло все ожидания ношу s-m, на параметры 88-69-98 взяла s
El vestido está bien estira un poco y tiene un vestido abajo color nude para que no se transparente muy bonito
pues sinceramente es muy bonito, la calidad también pero lamentablemente no me gustó del todo como se me ve, estoy gorda y no tengo bonita figura, pero estoy segura que si tienes bonito físico te va a quedar muy hermoso, que suerte si es así