SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://newyorksfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The product is great, I really like it, thank you.
Vraiment canon
Елегантно, дорого. Зріст 170 см, вага 63, 👍
رائع وجميل
Un vestido hermoso!!! trae su forro no transparenta me quedo justo la traía L del busto. pero no lo devolvere le haré el ajuste necesario con alguna costurera. elegante y se ve muy bonito puesto.
Сукня прекрасна. На свої ог100, об115 замовила розмір L. Сіло як треба. Добротна сукня на підкладці. Дякую продавцю за зворотній звʼязок. Я просила трошки більший обʼєм грудей, перестрахувалась. Дякую за швидку доставку. Дуже задоволена покупкою.
O vestido é bonito, mas a numeração pequena
Estoy enamorada de este vestido, la talla es correcta y el material me pareció muy bueno. No se van a arrepentir.
Спасибо! Симпатичное платье, на М впритык, можно было брать L, хотя параметры все совпадают.
Muy buena tela y calidad pero de pecho talla pequeño
This fabric and workmanship look far beyond the price
Thick lace fabric with 3D crochet flowers, it looks really nice
Very good, really good, as shown in the salesperson's picture, the quality is excellent
Good quality, just like the picture
Very good quality i love it
nice fabric...comfortable and bright.
high-quality dress with a great design that looks really beautiful when worn. I will show you
The fabric is soft, but there is no elasticity. lace is very beautiful, and overall, it is a great dress
It's really super beautiful, the fabric is very good, there's an inner lining inside, I love it so much
I just love this dress! My parameters are -93, -71, -98. The S code is perfect. 168 high, perfect length. There are no complaints about the quality, the perfect dress !!!
A 100% high-quality dress with breathable fabric. The lace are exquisitely made without any thread ends, and the size is correct. It is the same as zara, but the price is much cheaper. I love it very much
It's really great, and even the seller's pictures can't showcase it well. The workmanship is really great
quality is really amazing!!!!! The embroidery is too exquisite, and all the flowers are designed with fur, sewn with special delicacy, looking much more luxurious than the price!!!! Amazing quality, sincerely thank the salesperson.
It's so beautiful, my goodness. Far more beautiful than photos, each embroidery is a flower, it's so exquisite, I love it so much
Absolutely beautiful clothes. I really like its hollow embroidery, it looks very exquisite. Opaque, very elastic, and this garment has good fluidity. I'm glad this dress came early. Thank you to the seller